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The Recovery Project

Giving back to employees when business is good

The Recovery Project, a physical and occupational therapy provider, rewards employees when the business is doing well, an effort owners and co-founders Polly Swingle and Charles Parkhill believe has had the biggest impact on retention.

“Our promise since we started the company is that profits would be shared,” Parkhill said. “If we’re doing well we always try to give back to our employees.”

The Livonia-based company employs 60 and has an additional location in Clinton Township.

Parkhill said The Recovery Project has awarded employees bonuses or given gifts spontaneously such as Apple iPads, flat-screen TVs or Tigers tickets.

The company has lost only about six employees since it was founded 14 years ago.

“We’ve been very fortunate to not really have to worry about retention,” Swingle said.

Last year, Parkhill said he and Swingle discussed tactics to maintain favorable retention rates after noticing other firms were hiring.

“The economy is getting better, and we have to think about these things,” Parkhill said.

Since 2016 was a strong financial year for The Recovery Project, Parkhill said the company surprised employees with Apple watches and offered the team their own customized Nike tennis shoes.

To read the full article from Crain’s Detroit Business, click here.